Return policy sucks
Return policy sucks. Glasses came back small. Can’t easily replace
By Ahmed K.
The Fair Hearing score
4.6/ 5
Excellent
2,403 reviews
Payne Glasses LLCRating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Payne Glasses
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
- Also known as
- Payne Glasses, payneglasses.com
- Website
- payneglasses.com
- Category
- Vision & Hearing
- Location
- Pittsburgh, Pennsylvania
- Listed on The Fair Hearing
- 2026