Excellent customer service!
Such a great selection of frames. Customer service is always extremely helpful and so easy to work with. Great option for multiple pairs vs the high prices at my local eye doctor.
By Liz
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Such a great selection of frames. Customer service is always extremely helpful and so easy to work with. Great option for multiple pairs vs the high prices at my local eye doctor.
By Liz
Quick service, quality products and friendly people. Can't ask for more.
By Bryan C.
Great glasses at a fair price! I have been satisfied with all of the glasses I have purchased from Payne! I recommend this site to my friends for the great value they provide!
By Patricia H.
The glasses arrived quickly, were very pretty, and the prescription was perfect. I got the transition. Love them! I'm going to order another pair! Affordable and functional. Perfect!
By Beverly Byrd D.
My first order I made an error and contacted the company who assisted with a credit to correct the order. That was sent out in a timely manor and I love my glasses. Great company, quality product, and amazing customer service.
By Tiffany
Very affordable and sleek
By Tiffany S.
Great prices. Great styles. Never going anywhere else for my family’s glasses.
By Sara B.
Easy to order and great selection
By Anna T.