Replacement
Just needed to reorder a pair I lost and it was easy. :)
By MaryWood
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Just needed to reorder a pair I lost and it was easy. :)
By MaryWood
I had discussions about some special handling of my order. I talked over the chat (Julia) and with Customer Service (Sarah) who on my request contacted the Lab. All of these people were very kind and helpful. Thank you everybody!
By Serge
Easy to order. Have ordered before
By Kathryn H.
I order all my glasses and my daughters from Payne glasses and love them!!!
By Angie B.
Great place great website and very easy to use
By Burks M.
Great prices, easy to use website, lots of styles.
By hedmunky
Easy, great and simple site to use. the frames are cute and I'm excited to see the finished product.
By Kimball Kent H.
Great glasses! Great price!
By Dana B.