Love my glasses 🕶️
Beautiful glasses to choose from and amazing customer service 😊
By Tania P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Beautiful glasses to choose from and amazing customer service 😊
By Tania P.
Easy to choose preferred frames and lenses, ease of ordering, many selections
By Debbie H.
The ease of making a purchase.
By Gladys V.
Ordering was fast and easy!
By Kari W.
Fun Glasses and Easy checkout
By Szuch V.
One of my favorite websites for ordering glasses. They are the only ones who cut my lenses right - my prescription is perfect and clear every time! I’m also super impressed by their fast shipping. Once I get an email confirming shipment I usually get my glasses within a few days. Definitely don’t hesitate to buy from Payne!
By Venessa S.
Katie was remarkable as a customer service rep. She kept me updated every step of the way during the return and reorder process.
By Tom
A little difficult to follow
By Kathy M.