Shopping was very easy
Shopping was very easy. I had to do 2 separate orders because I was using 2 different cards, but had no issues. Ordering is easy, and my items are already in the production phase.
By Tamara J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Shopping was very easy. I had to do 2 separate orders because I was using 2 different cards, but had no issues. Ordering is easy, and my items are already in the production phase.
By Tamara J.
pretty good experience, I hope there was more options for anti glare for cars at night.
By Kramz K.
Everything has been great from customer service. The pricing,quality,variety, etc. This is my 3rd time ordering from the! I highly recommend this company!
By Tonya B.
Overall easy to order glasses and navigate website
By Paul H.
Great quality and prices. I could get 8 pairs of Progressive lenses & frames from Payneglasses for the price of 1 pair at my Eye Doctors office! Trying the auto darkening lenses for the first time and didn't want to spend a lot. So far, so good! Fast production and shipping too. I highly recommend!
By Crystal B.
The ease to order glasses
By Gilberto R.
The price and ease of entering my prescription information.
By Lynnette C.
The ease of ordering new glasses. Website is easy to navigate, past orders are on file and the prices are very competitive. Always received glasses in a timely manner with no problems with Rx.
By Bruce W.