The experience was very quick and…
The experience was very quick and professional. Katie was very knowledgeable and engaging.
By Katie H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
The experience was very quick and professional. Katie was very knowledgeable and engaging.
By Katie H.
Everything was pretty easy. It would have been nice if you could save your glasses settings after you put a pair into the cart and went back to shopping I had to plug all that stuff back into it.
By Jeff H.
This company is my go to for eyeglasses. Been a loyal customer for 5 yr and my wife and I have always been very pleased with quality and prompt service.
By Brian
Well I stumbled on the company, they had what I needed for a good price.Also it was easy to order.
By Henrietta
The customer service representative I spoke with was very helpful enabling me to order my glasses
By Wayne T.
It was very easy to order glasses! Thank you so much!
By Kobel S.
Mi experiencia con Ustedes, ha sido muy buena, y decidí comprar otros lentes debido que arruine mis lentes al pisarlos. Me durarón mucho. Y siempre han tenido un excelente servicio.
By Lilianny C.
Easy Ordering
By Rohweder N.