Great product. Fabulous selection. Low cost.
This is my 5th pair of Payne Glasses, I think. I’m so happy with them and even happier that I am not having to spend $400+ (even with insurance) anymore!!
By Dpac
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
This is my 5th pair of Payne Glasses, I think. I’m so happy with them and even happier that I am not having to spend $400+ (even with insurance) anymore!!
By Dpac
Got charged for the FREE frames!
By LeFaye D.
Response from Payne Glasses LLC· Mar 13, 2025
Thank you for reaching out. We understand your concern regarding the charge for your frames. After reviewing your order, we noticed that the selected lens type did not meet the specifications required for the promotion, which may have affected the pricing. If you contact us, we’d be happy to go over the details with you and find a resolution
these are the best glasses, at the best price, with a wonderful warranty.. all good, couldn't be better!
By juNxtaposition
I have gotten all my glasses from Payne and it has been a great experience every single time. Easy to order and have a wonderful selection of frames to choose from. The process from beginning to end is so simple to order that is why I keep coming back. Would recommend to all my friends and family.
By Mary
The app was easy to use
By William P.
Great company and super easy to order. I've used them many times. I will be ordering more in the future
By Jeramiah R.
I love payne glasses. I've been ordering the fontella glasses since 2020 in different colors. Always reliable always cute.
By Juliana
i have gotten a few pair of glasses and if they are not right they make sure to correct it .
By rebecca M.