Great prices and Easy to use website
Great prices and very easy to use website.
By Wanda C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,403 approved reviews, newest moderated first
Great prices and very easy to use website.
By Wanda C.
It was ok. I dont know what the free frame offer is or how to claim it. I dont agree with automatic charge for risk free warranty. Customer should have an option for this. Thank you.
By Kendal K.
Response from Payne Glasses LLC· Apr 1, 2025
Thank you for your feedback! We appreciate you sharing your experience. To clarify, we offer two warranty options, and customers are always free to choose the one that best fits their needs. The Risk-Free Warranty is completely optional—we never require customers to select it. We’re sorry for any confusion and will look into ways to make this clearer during checkout. As for the free frame offer, we’d be happy to provide more details on how to claim it! Please reach out to our customer support team, and we’ll gladly assist you.
Ordering was easy I made a mistake and personnel was quick to respond to my request to have it corrected. I recommended service to everybody and I’ll give it a five.
By Montoya Jr A.
Beautiful glasses, just what I ordered. Thank you very much.
By vickie C.
I would have liked to have used coupons that were available to me
By Anne A.
Quick....... Great glasses. Love them
By Stephanie S.
Great selection, prices and check-out process. One thing that would be much appreciated is being able to virtually try on more of the frames.
By customer
Great company , i have bought from them many times and have never had any problems...easy and fast process
By kellum A.