Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
452 reviews
PayCargoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Most Trusted Logistics Payment Platform
PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
452 approved reviews, newest moderated first
I was working with DeAndre Mathurin and he was so polite and professional when helping me increase our credit line ASAP. He took the time to listen as to why we urgently needed our credit increase ASAP for payment to 3 of your vendors. He made it happen and removed the stress out of the situation. He's definitely a huge asset to PayCargo!
By STEVEN P.
Juan B is very helpful with the issues I'm having. going out his way to make sure everything is working out.
By steve C.
Response from PayCargo· May 15, 2026
We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Great customer service- Juan B is done good work and patient and extremely helpful. Thank you so much for all your help.
By linh
Response from PayCargo· May 15, 2026
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
we are a very active forwarder customs broker agent and mostly deal with US funds but we needed to get assistance in our Canadian fund business, RUDY BARRO was the agent with Paycargo that assisted us to familiarize ourselves with our Canadian platform and escalated a request for a limit increase in our Canadian fund operation, Professional, Courteous and effective.
By Boren L.
Response from PayCargo· May 15, 2026
We appreciate you taking the time to share your experience! It means a lot to our team to know PayCargo is helping make your processes smoother and more efficient. If there’s anything we can do to support you further, don’t hesitate to reach out! We will also be sure to pass along the message to Rudy. - The PayCargo Team
I just got off the phone with Juan B, who assisted us with a refund with no hassles. i was sure i was going to call and be on the phone waiting for forever but no, someone answered right away. Juan your were kind, polite, easy going and helped us resolve our problem within minutes, great work, a pleasure to have spoken with you today. Cindy L
By Cindy
Response from PayCargo· May 15, 2026
Thank you for your thoughtful feedback and highlighting Juan. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
I had the pleasure of speaking with Juan B. My account was inactive due to internal issue and I was going back and forth with Paycargo for almost 3 weeks. Juan heard my frustration and helped me escalate this situation and it is now active! I appreciate the effort and attention he had provided with this service.
By Jasmine
Response from PayCargo· May 15, 2026
Thank you for your thoughtful feedback and highlighting Juan. We understand the frustration at first but we are proud to have dedicated team members who are committed to delivering a great experience and get things resolved! We will be sure to pass along the message to Juan - The PayCargo Team
Juan B was very helpful & provided good customer service
By ISL
Response from PayCargo· May 15, 2026
We're proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Juan - The PayCargo Team
Your rep Emily was very helpful and provided me with immediate resolution for my problem.
By Don
Response from PayCargo· May 15, 2026
Thank you for your thoughtful feedback and highlighting Emily. We’re proud to have dedicated team members who are committed to delivering a great experience! We will be sure to pass along the message to Emily - The PayCargo Team
