problem with payment
There wase a problem with payment (2 months ) and at today we didn't receive back the money a very bad service , after 2 months was resolved today
By AJ Italian Stone & T.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Most Trusted Logistics Payment Platform
PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2 reviews with 3 stars · Clear filters
There wase a problem with payment (2 months ) and at today we didn't receive back the money a very bad service , after 2 months was resolved today
By AJ Italian Stone & T.
Just came back to say that "Walter" the man who assisted was very competent, professional and a good communicator. So, thanks to him PayCargo out of the dog house (but still not allowed inside ! Thanks Walter! Added two stars .. The annual "maintenance" fee that PayCargo charges on top of already exorbitant transaction fees is hidden and uncalled for. To say nothing of the fact that Import Service Fees at MIA used to be $ 15 (and the airline actually provided you with an arrival notice by fax, a call and paper documents) and now it's not unusual to face a minimum fee of $ 150.00, no call, no arrival notice (check the internet) - absurd rip-off. After kicking up a stink in 2019 about this annual maintenance fee I made sure to use CargoSprint instead of PayCargo. Today I was in a position where I *had* to use PayCargo and I see they have a "Guest Pay" feature for one-time payments. I used that but had to call Customer Service as my old data from 2019 disallowed me from signing in as Guest. Just came back to say that "Walter" the man who assisted was very competent, professional and a good communicator. So, thanks to him PayCargo out of the dog house (but still not allowed inside ! Thanks Walter! Added two stars ..
By Alan