Jessica was incredibly gentle and quick…
Jessica was incredibly gentle and quick to solve all of my issues. I had several questions regarding access/users and reports. Thank you for your support, great customer service!
By SRV
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
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PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
452 approved reviews, newest moderated first
Jessica was incredibly gentle and quick to solve all of my issues. I had several questions regarding access/users and reports. Thank you for your support, great customer service!
By SRV
Deeja J. | Customer Experience Team she helped me immediately resolve a timely situation and resolve almost immeditely, very professional!
By MONICA A.
Ana Li. was a great help today. She was quick to jum p in and assist. Thank you PayCargo!
By Annemarie
I got help from Josi, she's very helpful and nice. I'm so happy to having this service./Lux
By ECL-Lux Janilkarn L.
It was a pleasure speaking to Josi as my PayCargo Customer Experience Rep today. I am so glad she was able to assist me in canceling two of my transactions that I paid by mistake. She's very efficient of her work, went above and beyond to help me, and without requesting it, she sent proof of those voided transactions. Awesome customer service! PayCargo is lucky to have Josi works there!
By Charlie
I had incredible customer service from Josi V. She actually made it FUN to navigate and pay on the PayCargo website. She was pleasant, upbeat, polite, good humored and totally professional. Thank you, Josi V!!
By Ellen
My service representative Josi was so helpful and thoughtful. She talked me through the whole procedure. I would recommend her to everyone.
By Gale
Josi assisted me with top notch service! She should train people on customer service. Josi explained the options I have currently as well as other options that I took advantage of during the call. She is very pleasant, speaks clearly and with a friendly tone. Josi made me feel like an appreciated customer. Please tell her thank you and many blessings to her!
By Roseway Transport L.