I was not on hold and the rep was able…
I was not on hold and the rep was able to help me in less that 5 mins very good service
By Patty
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
452 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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PayCargo (paycargo.com) has 452 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
452 approved reviews, newest moderated first
I was not on hold and the rep was able to help me in less that 5 mins very good service
By Patty
Josean was very helpful and gave clear directions. The whole encounter only took a few minutes and fixed my mistake so I could quickly go on with my work day. Thank you!
By Pamela M.
Laura was quick and concise with her responses. She provided me with the assistance and feedback that I was looking for. I appreciate the constant support from the Paycargo team.
By AK
Excellent customer service. Name of the employee is Vanessa B.
By Mariana R.
When inadvertently paying a fee that was not due, and seeing the refund posted. I was extremely happy as this was in my company's favor. It would have been nice to get notified by them regarding the refund as we were told it could take up to 4 to 8 weeks, but it looked like it happened in a matter of days, but either way, we got our money back.
By Christy
Jordano was an incredible help getting through some issues I was having with payment, right down to settings on my computer that needed changing. It made the process much easier and reduced my frustration immensely - thank you.
By Heidi
Today I sent an email requested to cancelled a payment, And I have the answer and support before 1pm. Very helpful
By Wanda M.
Anthony G, great service. Was able to troubleshoot my problem right away. Highly recommend this company simply bec of customer service. Great job, guys. Anthony, thanks for the help, boss!!!
By Zarina