It's ok
It's ok, but but the customer support should answer more quickly.
By Chi J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
56 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paxumbank is listed under Banking & Money.
Paxumbank (paxumbank.com) has 56 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
56 approved reviews, newest moderated first
It's ok, but but the customer support should answer more quickly.
By Chi J.
I applied for a loan but the approval takes a looot of time.
By Daniel P.
A bug in the app put me in the impossibility to paid someone on time, which put me in a delicate situation. Hope that next time will be ok.
By Janina M.
The customer officer was not very kind and considerate, but at least my problem is solved.
By Sung H.
Replaced Western Union with Paxum bank, but some commissions are kinda big...
By William S.
Can't say they have exceptional employees, but in some situations you have to request their help.
By Matthew W.
I waited a long time for someone from customer office to pick up the phone, maybe a bigger team is needed.
By Jamie H.
I waited too long for the arrival of my card, hope that rest of stuff will go smoothly.
By R. K.