Helpful system
Helpful system, but I think that some of the fees are similar with the ones from a traditional bank.
By Morgan B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
56 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paxumbank is listed under Banking & Money.
Paxumbank (paxumbank.com) has 56 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
56 approved reviews, newest moderated first
Helpful system, but I think that some of the fees are similar with the ones from a traditional bank.
By Morgan B.
Some of the transactional fees are not that cheap which makes me charge my clients extra to make up for it.
By Marko Z.
Good services, but in my opinion they have a big amount of fees.
By Cameron H.
When I contacted customer service by email, I didn't received the reactions that I expected, but after a phone discussion I got better explanations.
By Nayu H.
The customer service should be more prompt.
By Maurelle D.
It took a great deal of hard work and convincing with the agent from customer team, but in the end my problem was solved.
By Stephane P.
Changing some personal info was not an easy task, but after a week, I'm glad it turned out fine.
By Joshua B.
Even though they have presence in so many countries, it would be helpful to have also developped customer care in those countries.
By Kae J.