High quality food I trust giving to my…
High quality food I trust giving to my babies and they love it❤️
By Janet
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
987 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
987 approved reviews, newest moderated first
High quality food I trust giving to my babies and they love it❤️
By Janet
Great customer service with this company!
By Lauren
I appreciate Pawtree's reminders of upcoming shipments. Their website makes it easy to make changes and customer service is a pleasure to work with. Most important is that my pups love their food and dental treats.
By Terry H.
The company does a great job of notifying you prior to shipment so if you want to add or subtract items it can be done with ease.
By Janet
This company was very professional answering all questions
By Juan J.
My order was delivered quickly & our new puppy loves the food
By Susan
I dislike that pet food doesn't count toward EZ ship. I don't need 3 bottles of shampoo, or new toys, or more treats. I need dog food. I think that puts a LOT of people off from buying.
By Customer
Response from pawTree· Feb 19, 2024
Thank you for your feedback! We appreciate you letting us know how we can improve and we see that you have contacted our customer service team and they have taken note of your suggestions. Thank you for continuing to choose us!
I tried to place an order for weeks! Contacted customer service and my rep, but no one helped me to place the order. My pooch was out of her joint treats, which I supposedly set up on automatic ship. Instead it declined my card, which is the same card I used to place this order and the same card I used to place the last order also, saying it was invalid or something and once I finally get the order put through and before it was shipped to me (Which did take a lot longer than normal) you guys did a huge sale with free shipping and I paid full price plus shipping!. Made me super mad after everything I had been through.
By Danielle
Response from pawTree· Feb 19, 2024
Danielle, we are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.