Service is very patient
Service is very patient. I have trouble figuring out how much food to have delivered so I am always calling in to get an emergency order.
By Jani A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
987 reviews
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The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
987 approved reviews, newest moderated first
Service is very patient. I have trouble figuring out how much food to have delivered so I am always calling in to get an emergency order.
By Jani A.
Fast and easy
By Kristi
It was super easy to order and it shipped on time
By Janet C.
Very disappointed the food was to arrive on Friday it now Sunday and it still has not come. I had to purchase a different brand.
By customer
Response from pawTree· Apr 16, 2024
Hi! We are sorry you didn't receive your food on time! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
The rapid fulfillment of my order is an important part of why
By Romayne B.
It wasn’t great and has not been for a long time. Dog food came wet and box it was in. Then they got my easy ship wrong and I do not want easy ship then the dog food was expired. They were suppose to send more of the last order and never did. I have been with yall for almost 4 years and thinking about trying a different company. Don’t want to because my dog does good on it but it’s not worth the hassle
By Tammy C.
Response from pawTree· Apr 16, 2024
Hi Tammy! Thank you so much for letting us know about your experience! We see that our customer support team has already assisted with making this issue right for you via phone/email, but if there is anything else we can do please do not hesitate to contact us again.
Pawtree is good, and our dogs seem to like it
By customer
My package was badly damaged in the mail and PawTree got me another bag of food quickly and no extra cost. I just love the company. When you call you talk to a real person you can understand.
By customer