No response from customer service
I have contacted support 2 times about an item that I did not receive with my order. And now I am realizing it is 2 items that were not received. I haven’t gotten a reply from them at all and it has been almost a week. I guess I just take the loss.
By Jen
Response from pawTree· May 9, 2024
Hi Jen! We are so sorry to hear that this was your experience! We see a customer service agent sent an email on Monday at 7:30 am. We have just re-sent the email but please call us at 855.940. 5234 if you didn't receive it to get this solved.


