Merchandise did mot arrive
Merchandise did mot arrive
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
987 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
987 approved reviews, newest moderated first
Merchandise did mot arrive
By customer
This food my cat will eat and not throw it up.
By Sandy D.
I’m a first time buyer who purchased a “puppy bundle” as recommended by my breeder. I was expecting to receive all items in the bundle when the order was placed. When the odor eliminator didn’t come with the bundle I received a message indicating it would be sent as soon as it’s available. Almost three weeks later and I’ve not received the product or any additional information on when I might receive the product. Since I paid for the eliminator product, I can only hope I receive it soon or at least receive information on when I might expect it.
By EnjyLif
Response from pawTree· May 20, 2024
Hi! We are so sorry to hear that this was your experience! Please contact us at [email protected] or 855.940.5234 and our customer support team will be happy to get this resolved.
It was easy to find the product I was looking for and to place my order. The new food has helped immensely with our dogs breath!
By customer
Evan is just great to talk to and so helpful! I love the customer service. Doggies love the salmon oil!
By Michele
Fast shipping. The only thing is for the amount you pay shipping costs were still expensive.
By customer
The representative was super nice! Reassured me that even after my exchange, if my Chase was still being a picky eater, I can reach back out to CS and they will take care of me. I love how they work with you to find the right food for your pet!
By KSD
I had trouble trying to add more items. When I clicked to initiate food delivery, it completed the job before I could include a second product—which then had to ship separately, adding waste of packaging.
By customer
Response from pawTree· May 13, 2024
Thank you for taking the time to write your feedback. We are so sorry to hear that this was your experience! We are in the process of improving our website experience and we appreciate your comments.