Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
We had an awesome experience. Highly recommend this service. Our puppy arrived healthy and well cared for. They kept us updated at all times and even provided a link so we could see the pups travel progress. Stephen the driver was very courteous and friendly and we could tell that he took great care of the puppy while it was in his care. Morgan is now a new member of our family and she is playful and has adjusted well.
By ROLAND S.
The experience I had with Pawrade was FLAWLESS! Jennifer and Kayce were so helpful and informative. They kept the lines of communication open throughout the entire experience and answered any questions I had quickly. We picked the Pampered Ground Transportation and we were able to track where our puppy was at all times and the driver also answered any questions we had. We received our fur baby 100% Healthy and Happy!! Could not have had a better experience!!
By Tracey L.
We got our English bulldog puppy exactly as it said on the site. This is I legit site to purchase you a beautiful puppy without getting scammed.
By Christopher C.
We received our puppy safe and sound in excellent shape, we are glad we got him from you he is an awesome doggie
By mary B.
Pawrade was really good about some things and not so good with others, but at least they’re not trying to scam you like 99% of everyone else out there so that’s 4 stars for me. They were great about getting a video call with the dog and offering multiple means of transportation and answering most questions. Sometimes though they were slow or unresponsive to message. And they duped us with the ground transportation option making it sound like it was affordable and direct to us but as soon as we paid for it they said it could take up to 7 days of travel time because it’s a van full of puppies, AND this van only takes off 3x a month on specific days. In all we waited about 12 days after payment. We would have gone for the flight if we knew that was the case.
By Gabe R.
THE DRIVER BRINGING OUR PUPPY HAD TO DRIVE THROUGH SEVERE STORMS AND DELIVERED HIM AT 3AM..NOW THATS GOING THE EXTRA MILE..OUR PUPPY IS WONDERFUL, HEALTHY AND LOVING..GREAT COMPANY TO WORK WITH!!!
By Mary B.
In a day in age where it seems like it is more difficult to get a puppy than it is to have a child, PawRade made this experience extremely pleasant and stress-free. The team was engaged with us from day #1, answering all our questions and making sure we were supported all the way through delivery. I would not hesitate to recommend them to anyone.
By Frank F.
After our long time family dog passed away, I wanted to look for another family dog. I stumbled upon Pawrade and I was skeptical. I had never adopted a dog online before and I did not want to be scammed. I researched them and read the reviews and decided to go for it. That is when I saw Rover, a Cavalier King Charles Spaniel, on the site and instantly fell in love. The whole process was seamless and quicker than what I expected. Customer Service was very communicative from start to finish and answered all my questions in a timely manner. Pet Transport was also great and they updated me the whole way. Now our fur baby is home and we couldn't be more than thrilled. Thank you, Pawrade!
By Cheryl O.
