PawradeReviews of pawrade.com

186 Seven Farms Dr #249, Charleston, South Carolina

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The Fair Hearing score

4.7/ 5

Excellent

7,080 reviews

Pawrade4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pawrade

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.

Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Also known as: pawrade.com
Website: pawrade.com
Category: Pet Services
Location: Charleston, South Carolina
Listed on The Fair Hearing: 2026

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Dec 26, 2023

We have had our puppy (originally named Jazmine) for two weeks: Great puppy but not happy with delivery service or potty training by breeder!

We have had our puppy (originally named Jazmine) for two weeks. She is a very sweet chocolate lab, very affectionate and is bonding well to us and our other dog. However, when she was delivered to us, she was extremely stressed. It turned out that when she was picked up by a pet transport service in Missouri, she was placed in a kennel carrier and stayed in that carrier for 5 days until she was delivered to us in Colorado and not let out of the carrier at all during the trip. Had we known that was going to be the case we would have done something different. Jazmine is about 8 months old, and we selected her because our other dog is about 16 months old and we wanted a pup that could withstand his very active and playful nature. When we were looking at Jazmine's information on Pawrade, we read that she was being potty trained. Well, at 8 months she is definitely NOT potty trained and we are wondering why the breeder did not achieve this in the 7 1/2 months that they possessed her. It doesn't seem that any attempt was made to train her at all.

By John E.

Response from Pawrade· Dec 28, 2023

Hey John, Thank you for chooisng Pawrade and we are happy that we were able to help you adopt Jazmine and that she is doing well. Ground travel typically does not take 5 days and I will hve to look into why that may have been. Pups do spend most of the time in their crate but this is for their safety and in accordance with USDA guidelines. Letting them out into public spaces or in contact with other pups can expose them to viruses, parasites, etc. They do get out into the van individually as the crew is cleaning the cage, feeding and watering them etc. We also want to thank you for providing a wonderful, loving home for Jazmine.

Pawrade reviews

7,080 approved reviews, newest moderated first

Dec 26, 2023
Best Customer Service!
I really appreciate the customer service on Pawrade. Everyone was super responsive and helped walk me through the process. I was very nervous buying a puppy through a website, but I am in love with my pup!
By Nicole S.
Response from Pawrade· Dec 28, 2023
Hey Nicole, We know that getting a new pup online can cause folks a bit of anxiety. But we do all we can to make the process as smooth and stress free as possible for our wonderful clients. Thank you for chooisng Pawrade and best wishes for many fun filled days ahead.
Dec 26, 2023
Thanks to the Pawrade Team!.
Everything was handled professionally and the whole process was smooth, communication was excellent and the whole family couldnt be happier with our new puppy! Highly recommend Pawrade and will spread the word to anyone asking!
By Brian M.
Response from Pawrade· Dec 28, 2023
Hey Brian, Thank you so much for the kind words. We really do try so hard to make the adoption process as smooth and stress free as possible. Best wishes to you and your new furry family member for many fun filled days to come.
Dec 26, 2023
We have had our puppy (originally named Jazmine) for two weeks: Great puppy but not happy with delivery service or potty training by breeder!
We have had our puppy (originally named Jazmine) for two weeks. She is a very sweet chocolate lab, very affectionate and is bonding well to us and our other dog. However, when she was delivered to us, she was extremely stressed. It turned out that when she was picked up by a pet transport service in Missouri, she was placed in a kennel carrier and stayed in that carrier for 5 days until she was delivered to us in Colorado and not let out of the carrier at all during the trip. Had we known that was going to be the case we would have done something different. Jazmine is about 8 months old, and we selected her because our other dog is about 16 months old and we wanted a pup that could withstand his very active and playful nature. When we were looking at Jazmine's information on Pawrade, we read that she was being potty trained. Well, at 8 months she is definitely NOT potty trained and we are wondering why the breeder did not achieve this in the 7 1/2 months that they possessed her. It doesn't seem that any attempt was made to train her at all.
By John E.
Response from Pawrade· Dec 28, 2023
Hey John, Thank you for chooisng Pawrade and we are happy that we were able to help you adopt Jazmine and that she is doing well. Ground travel typically does not take 5 days and I will hve to look into why that may have been. Pups do spend most of the time in their crate but this is for their safety and in accordance with USDA guidelines. Letting them out into public spaces or in contact with other pups can expose them to viruses, parasites, etc. They do get out into the van individually as the crew is cleaning the cage, feeding and watering them etc. We also want to thank you for providing a wonderful, loving home for Jazmine.
Dec 25, 2023
They worked with me all the Way through…
They worked with me all the Way through the process. The puppy is wonderful and I can't be happier.
By Peter B.
Response from Pawrade· Dec 28, 2023
Hey Peter, we are so happy to hear that you are so happy. We really do work so hard to help folks adopt the perfect pup for them and love to hear when all goes so well. Best wishes to you and your new best buddy!
Dec 24, 2023
I believe they should keep it to one…
I believe they should keep it to one person throughout the situation like when it comes to sales people safety people shipment people it gets a little confusing but all in all it's better than getting ripped off from a scammer
By Patrick F.
Response from Pawrade· Dec 28, 2023
Hey Patrick, Thank you for choosing Pawrade and trusting us to get you your wonderful new pup. Getting a live animal from one part of the country to another has a lot of moving parts. It does require several people to specialize in the different areas to get it done efficiently. While having a single agent assigned to a client would make the experience more personal it would also cause quite a few other issues as any employee only works 5 days/40 hours and would leave you with no assistance possibly for days at a time. We do sincerely apologize and we do understand that our process does require a bit of work from our clients. But that is how we make sure you get the perfect pup, safe, happy, healthy, and with no worries about all the shady operators out there.
Dec 23, 2023
Pawrade's outstanding communication…
Pawrade's outstanding communication throughout the process made adopting our two new Maltese puppies a breeze. From health checks to addressing any queries, their swift responses reassured us every step of the way. It's evident that Pawrade cherishes both prospective pet parents and their selected breeders and puppies, creating a truly wonderful adoption experience. Highly recommend!
By Sarah C.
Response from Pawrade· Dec 28, 2023
Hey Sarah, Thank you so much for the wonderful review. We do know that communication is key and we do all we can to keep our clients updated every step of the way. And it is true that we love our pups, clients and breeders as well. All are so important to to getting these awesome pups to their amazing forever homes. Best wishes for many amazing days to ccome sith your new furry family member.
Dec 23, 2023
Above and Beyond
From my first contact with Pam, who was wonderfully patient, through the receipt of my puppy today, the service and detailed instructions have been absolutely fantastic. Puppy arrived safe and sound. Vetted same day and all looks great. I highly recommend Pawrade.
By Kathy P.
Response from Pawrade· Dec 28, 2023
Hey Kathy, thank you so much for the kind words. We are so happy to hear that all went so well for you and your new best buddy. Best wishes for many fun filled days to come!
Dec 23, 2023
Great way to get a dog
With Pawrade, the whole process from reservation to pick up has been a smooth and rewarding experience. Special thanks to Dan, Donna, and Reagean for coordinating and walking me through it.
By Peter X T.
Response from Pawrade· Dec 28, 2023
Hey Peter, We are so happy to hear that all went so well for you and your new furry family member. Best wishes for many fun adventures ahead.

PawradeReviews of pawrade.com

Rating distribution

What customers rate

About Pawrade

More in Pet Services

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PawradeReviews of pawrade.com

Rating distribution

What customers rate

Pawrade reviews

Best Customer Service!

Thanks to the Pawrade Team!.

We have had our puppy (originally named Jazmine) for two weeks: Great puppy but not happy with delivery service or potty training by breeder!

They worked with me all the Way through…

I believe they should keep it to one…

Pawrade's outstanding communication…

Above and Beyond

Great way to get a dog

About Pawrade

More in Pet Services

Premier Pet Transport

HealthySmiles Pet Dental

Pet Relocation International LLC

HonestPet

Pawrade reviews

Best Customer Service!

Thanks to the Pawrade Team!.

We have had our puppy (originally named Jazmine) for two weeks: Great puppy but not happy with delivery service or potty training by breeder!

They worked with me all the Way through…

I believe they should keep it to one…

Pawrade's outstanding communication…

Above and Beyond

Great way to get a dog