Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Love how quick they were to answer any questions I had and most importantly, it’s not a scam!!! We love our little bundle of joy RYDER.
By YBC and M.
Response from Pawrade· Sep 9, 2024
Thank you so much for the kind words. We know that there are shome shady operators out there, but no worries at Pawrade. Best wishes for many fun filled days to come.
We love our pup and thank you for being so hands on during the process I’ll definitely get another puppy from Pawrade
By Jim H.
Response from Pawrade· Sep 9, 2024
Hey Jim, We are so happy to hear that all went so well for you and your new furry family member. Thank you for trusting Pawrade and best wishes.
Amazing communication and very quick to respond which eased my mind throughout the whole process!
By Kaitlyn G.
Response from Pawrade· Sep 9, 2024
Hey Kaitlyn, we know that getting a new pup online can cause folks some anxiety. We also know communication is key so we do all we can to keep our cliets informed every step of the way. Thank you for trusting Pawrade and best wishes.
When we needed a new pet, a good friend of ours suggested that we look at Pawrade.com. They really came through for us, connecting us with a breeder who had the perfect puppy to meet our needs. Throughout the entire 2-month process, our Customer Service Liaison walked beside us, guiding and updating us frequently with info. We ended up having to wait till our Chihuahua puppy reached 12 weeks, since she was so small. We did not use the delivery service, since the breeder was within a few hours' drive of us, but it is a good option to have for those who need it. By doing the pickup ourselves, we got to meet our puppy's Mother and Brother, and meet the Breeder in person, who was very experienced with toy dog breeds. We also got the first few hours with our new family member up close and personal in the car, on the drive home. I can't say that there weren't a few moments when we were wondering about one thing or another, but our CSL always came through with either an answer, or an explanation of what to expect, and when it was likely to happen, so it all worked out. We are thrilled with our smart, sweet puppy, and are glad we decided to invite her into our home and our hearts!
By Steve C.
Response from Pawrade· Sep 9, 2024
Hey Steve, thank you so much for the wonderful and detailed review. We are sure that anyone trying to decide where to get their new furry family member will find it very helpful. Best wishes for many fun filled days to come with your new best buddy.
There are SO many scam sites out there and Pawrade was above board all the way!!! From choosing are Fur Love, to the delivery by Puppy Express...they were professional, honest, dedicated & as excited for us as we were!!! The process was literally seamless!!! Balloo (Argo was his online name) is WONDERFUL!!! We're so pleased!!! Thank you.
By Erica F.
Response from Pawrade· Sep 9, 2024
Hey Erica, unfortuantely you are correct. That certainly are a lot of shady operators out there. But no worries at Pawrade. We make sure you get a happy, healthy puppy in a completely safe and secure transaction. Thank you for choosing Pawrade and best wishes.
I was somewhat hesitant to purchase a puppy that I've never met off of the internet, after reading online warnings, but I am SO GLAD that I did! Both Pawrade and their pet concierge service were incredibly helpful and attentive throughout the process and made buying a puppy easy and straightforward. They were in constant communication and were quick to respond to any questions popped up along the way. My puppy came all the way from Missouri in a little over a day and they took such good care of her. She magically came seemingly fully potty trained from the breeder and has yet to have an accident, 4 days later. I can tell they really took care in raising her in her early days. Will definitely recommend to friends and anyone looking to get a puppy and will use again in the future, if the opportunity presents itself.
By Jessica H.
Response from Pawrade· Sep 9, 2024
Hey Jessica, We certainly understand that getting a new pup online can cause folks some anxiety. But no worries at Pawrade. We put in all the work to make sure you get the perfect pup for you in a completely safe and secure tranaction. Thank you for trusting Pawrade and best wishes.
It was a big red flag for me! After picking the right puppy and sending them the 3,000.00 dollar payment and the 2 military lD’s that they had requested; they had the audacity to ask me to send them a copy of my bank statement, a copy of my tax records and a copy of my vehicle title. A big red flag was raised for me. I do not recommend this place. Be careful people!
By Star
Response from Pawrade· Sep 4, 2024
We are sure you know that the internet is rife with shady operators. But no worries at Pawrade. We go above and beyond to make sure that all is legit and ZERO chance of anyone being scammed. You see we also use the most respected payment processor in the world to review our transactions to ensure they are honest. Sometimes different addresses (probably what happened in your case) will require additional documentation. This is as much for your protection as anything else. We are just making sure it is actually you using your card for a major purchase. I hope this gives you a better understanding why so many folks come to us and trust us.
Pawrade made the process of adopting Laurel, now Molly, a smooth experience. I was kept informed of the steps along the way. Transport reps were great and she was here almost to the hour they estimated. I would highly recommend this company to my friends.
By Rosemary
Response from Pawrade· Sep 4, 2024
Hey Rosemary, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for trusting Pawrade. Best wishes for many fun filled days to come.
