Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
I loved the customer service and constant communication letting me know any updates or changes for my puppy
By Matthew D.
Response from Pawrade· Sep 4, 2024
Hey Matthew, Thank you so much for trusting Pawrade. We know that getting a new pup online can cause folks some anxiety and that communication is key. Best wishes for many amazing days to come.
All went well but the delivery service. They arrived at around 10:00 pm and the dog stayed up all night.
By Elizabeth B.
Response from Pawrade· Sep 4, 2024
Hey Elizabeth, Thank you for choosing Pawrade. The pups health and safety are of paramount importance to us. We deliver them to their new homes as quickly as possible and unfortunately that can sometimes mean a delivery at an odd hour when traveling across country.. We apologize for the inconvenience but it truly is what is best for the pup. Best wishes for many fin filled days to come.
Pawrade was professional and caring during every interaction. They were in good communication, kept me informed, helped me through the process, answered my questions again and again, and were really great to work with. I would highly recommend getting your next fur baby through them.
By Beth B.
Response from Pawrade· Sep 4, 2024
Hey Beth, thank you so much for the wonderful review. We really do try so hard to make the process smooth and stress free. We know communication is Key and do our best to keep you fully informed. Best wishes for many fun filled days to come with your new furry family member.
Pawrade was so helpful from the very beginning. They were always welcome to answer questions and give advice about how to prepare for our new puppy. Transactions were very straightforward and delivery was smooth, although it was in the middle of the night. Our pup appears to be in great health and is super fun. I highly recommend!!!!
By Jarrod B.
Response from Pawrade· Sep 4, 2024
Hey Jarrod, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for trusting Pawrade. It is true that on rare occasion a pup can arrive at an odd hour but getting them to their new forever home as quickly as possible is the most important thing. Best wishes for many fun filled days to come.
Great from beginning to the end
By Johnny R.
Response from Pawrade· Sep 4, 2024
Hey Johnny, short and sweet and we will certainly take it. Thank you for choosing Pawrade and best wishes.
From day one till my little man got home. It was a 100% great service
By Jorge
Response from Pawrade· Sep 4, 2024
Hey Casper, We certainly do try so hard to make the process smooth and stress free. We are so happy to hear all went so well for you and your new furry family member. Best wishes!
The people at Pawrade care about what they do and they held my hand through the entire process. Thank you pawrade for all your help.
By Gary F.
Response from Pawrade· Sep 4, 2024
Hey Gary, we are so happy to hear that all went so well for you and your new furry family member. Thank you for the kind words and thank you for trusting Pawrade. Best wishes for many fun filled days to come.
Pawrade's representatives are charming and responsive. Their chaperones made it from Missouri to Buffalo, NY in just two days. Link has made himself at home quickly, giving our older chihuahua a playmate; there is nothing more joyous than two chihauhuas racing each other around the house. Link is a bit of a hellion, but his potty training seems to be holding up (with the occasional faux paw) [sic].
By Stuart Yael G.
Response from Pawrade· Sep 4, 2024
Hey Stuart, thank you so much for the wonderful review. We really do try so hard to make the process smooth and stress free. Best wishes for many fun filled days to come with your new furry family member.
