Paw Print GeneticsReviews of pawprintgenetics.com

Pawprints is doing everything well! Only improvement could be the turnaround time of lab results

Great experience

so much better than previous testing, especially for parentage. I want to say thank you for that and I’m hoping it’s something that will keep continuing.

Great service and happy to know my pups tests are all normal very easy to do

I used them for years as a breeder, since they are doing testing in a new location as well as merging with neogen, it's been terrible. I have lost sales because no results until 15days after estimated completion date so I called and we are sorry to inform you not good sample, so this is 6 weeks later. 2 weeks ago i sent 2 samples in with priority mail. Canada post sent email delivered 2 days , i called them in 6 business days and asked why they haven't confirmed received sample. They said they are sorry they never received them and said file a claim with canada post. 1 hour after I get off the phone they email saying they received my sample! So they sat that long before process was started!. Next dog I send in 4 samples and everytime not sufficient for testing, I then said give me my money back. Next day got a email saying there is a credit on your account with expiration date of over 3 months earlier, I replied saying I don't a credit and for sure not 1 that has already expired! That was 3 weeks ago and I have not received any refund or credit, it's totally sad that a company I sent numerous breeders too went to wrap, in service, testing, communication skills and loyalty.

Did not provide results in a timely manner. Missed the posted completion date. Still could not provide results for additional weeks. Although I have been a loyal customer using only Paw Prints Genetics for over 10 years, I will now be looking go to another company to use.

Perfect fast and easy to work with

Peace of mind and very quick response