Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,727 reviews
Paw Print GeneticsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The definitive resource for canine genetic health, providing canine genetic testing to both owners and breeders. We offer the highest standards in testing and customer service. See our Page for Current Discounts! See Our Page For Current Discounts!Check out our other products from Genetic Veterinary Sciences, Inc. for your other furry family members! My CatScanCanine HealthCheck
Paw Print Genetics (pawprintgenetics.com) has 3,727 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,727 approved reviews, newest moderated first
I'm satisfied with the service provider
By SALIH M.
Response from Paw Print Genetics· Jan 5, 2026
Hello Salih, Thank you so much for your kind review. We are happy to know you are satisfied with our service and truly appreciate your support. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
This has been quite the terrible experience - your merge has sucked as far as communication, you communicated that my info would merge to ASCA - alas it did not. You guys sure communicate but you have no follow thru, no customer service. You act like your helping, but you have no accountability or do you follow up at all. Very disappointed. I will not be using ORIVET --
By mbkodiak
I’m just trying to get all my previous reports into a format to submit to OFA. I’m not happy with the direction paw print is going and will likely no longer utilize this company for my DNA testing. I’m very sad to leave because paw print used to be the best and most reliable out there. Recently it is NOT.
By Madam M.
Inaccurate merle testing. Customer service is horrible. Phone calls not answered. Wait multiple days for a return phone call.
By Robin D.
Great customer service
By Barbara H.
Response from Paw Print Genetics· Sep 1, 2025
Hello Barbara, Thank you so much for the lovely review, we are really glad to hear you had a good experience with our customer service. We are always here if you need anything! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
I love your expertise and honesty. You are always available when I have a question and I love that I can speak directly to an expert. I never have to worry that I got an uneducated response. These last two tests took a little longer than I was expecting so I gave a 4 instead of a 5..
By Cindy
Response from Paw Print Genetics· Sep 1, 2025
Hello Cindy, Thank you for your kind words, it means a lot that you trust our expertise and honesty. We are glad you feel comfortable reaching out whenever you have questions. Sorry those last tests took a bit longer than you expected. We are and have been improving our turnaround times. Appreciate you being patient with us. We are always here if you need anything! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Fantastic service. So wonderful talking to a real and knowledgeable person to get advice on how (and which tests I needed for the info i wanted) to order from the a la carte menu. Recieve the test quickly. The instructions are clear and very detailed which was great.
By Jacqueline
Response from Paw Print Genetics· Sep 2, 2025
Hello Jacqueline, We are really happy to hear you had a great experience, and that chatting with someone who could guide you through the tests made things easier. That is exactly what we are here for. Glad the tests arrived quickly and that the instructions were clear and detailed. We always try to make that part as simple as possible. Thanks so much for the lovely review! Kind Regards, Ishara Orivet Powered By Paw Print Genetics
Always quick to send out testing kits, get results back. Good value.
By Dawn
Response from Paw Print Genetics· Sep 2, 2025
Hello Dawn, Thank you so much! We are really glad to hear you have been happy with how quickly the kits go out and how fast the results come back. It is great to know you feel it’s good value too. Kind Regards, Ishara Orivet Powered By Paw Print Genetics
