Paw Print GeneticsReviews of pawprintgenetics.com

Ease of receiving testing materials, sending swabs, and receiving the test results was hassle-free.

Very good explanations of what was being provided, easy ordering and sample collection process, detailed results with explanations.

Fast and reliable service. Great and fast updates and communication.

Timing for results.

I had a very special situation and Paw Prints worked with another vendor to help me get what I needed. I appreciate the understanding a great customer service to get me what I needed.

I always order the breed panel, long coat, and dwarfism for around $89. Instead I was charge $150ish because the long coat and maybe the dwarfism wasn’t picked up. Now I have all this extra BS tests done that I don’t need nor do I care about. The name was changed on my end early on, yet an act of God needed to be granted to get the name corrected for ALL reports (now they just look like crap because “Ammended” is on all of them. The estimated time for each test was never met. I had to make SEVERAL calls in reference to the name change and date of completion (which didn’t matter because the name was still not correct). I have never had a problem with PPG, until Neogen took over. I have ordered a genetic dna test kit from Embark to compare results and experience. Yup that ran another $100 (bringing a new all time high of $250 for testing…we shall see who is more reliable). PS…your customer service is awful. My next dog’s testing will most likely be with Embark. I have shared my experience with other fanciers and they seem to be on the same page. Do better or your reputable customers will find better.

Kept contact every step. Timely done...price reasonable. Easy to do

Everyone is so helpful and informative. The work you do is much appreciated.