Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Got all my questions answered at 5am. Great service so far and with a knowledgable staff.
By Growler's H.
Response from Pawp· Mar 11, 2026
We're so glad our team could be there for you at 5am! Those early morning worries are never easy, and it means a lot that you found the support and expertise you needed. Thanks for trusting us with your pet's care.
Very convinent. I was worried about my cats eye, and got on line to Pawp.com and received advice and information immediately. My cat has also seen a vet on Pawp more than once, he saw the same Dr so she was familiar with my cat. It was so nice and less stress on my cat to be able to see the vet from home.
By Christina L.
Response from Pawp· Mar 11, 2026
We love hearing that Pawp helped ease the stress for both you and your cat. Having the same doctor see your furry friend multiple times really does make a difference, and being able to get that care from home is such a relief when your pet needs it. Thanks for trusting us with your cat's health!
Our furry baby ate some dark chocolate and it was late at night. The vet that helped us was kind and direct and told us who else to contact. It definitely helped put our mind at ease.
By Stormy R.
Response from Pawp· Mar 11, 2026
We're so glad our team could be there for you during such a stressful moment. Chocolate scares are no joke, and getting clear guidance when you need it most makes all the difference. Sounds like you got exactly what you needed to feel confident moving forward. That's what we're here for, day or night.
Fast and personalized responses to questions in care with suggestions. My dog has been licking, biting and scratching himself for a while now and I was given helpful instructions with products to try to help my pup and also suggestions to make a further appointment for possible needs for prescriptions
By Alisa T.
Response from Pawp· Mar 11, 2026
We're so glad we could help you figure out next steps for your pup's discomfort. Skin issues can be really frustrating to deal with, and having a clear plan with product recommendations plus knowing when it might be time for prescriptions makes all the difference. Thanks for trusting our medical team to guide you through it
I got immediate help and the lady who helped me was thorough, kind, and patient. I loved my experience and will continue to use it for both of my dogs :))
By Jennifer H.
Response from Pawp· Mar 11, 2026
We're so happy you had such a positive experience with our medical team! It sounds like you got exactly the kind of thorough, patient care your dogs deserve. Thanks for trusting us with their health, and we're here whenever you need us.
They made the process easy and simple
By Nelson P.
Response from Pawp· Mar 11, 2026
We love hearing that! Making things straightforward for you and your pet is what we're all about. Thanks for trusting us with their care
Was very easy to get in contact with you.
By Sunnie
Response from Pawp· Mar 11, 2026
We're so happy to hear that! Making it easy to connect with our team when you need help is a top priority for us, and it's wonderful to know we delivered on that. Thanks for taking the time to share your experience!
Able to get an appointment next day. App is very straightforward and the visit with the Vet was prompt.
By Maria A.
Response from Pawp· Mar 11, 2026
So glad we could get you in quickly and make the whole process smooth. Having a vet ready when you need them shouldn't be complicated, and it sounds like we nailed that for you. Thanks for trusting us with your pet's care!
