Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Best service recommendations wait is a bit long but well worth it for knowledgeable insight
By VICTORIA
Response from Pawp· Jun 23, 2026
The wait can feel endless when you're worried about your pet. Knowing it was worth it for you makes all the difference, and that's exactly the kind of thoughtful, knowledgeable support we aim to deliver every time.
Worth paying for this service I am able to chat with a live agent about my pets concerns just talking to someone immediately makes me feel better i have the pawp protection that's about nineteen dollars a month and it's worth every penny
By Eduardo F.
Response from Pawp· Jun 23, 2026
Knowing help is just a message away makes such a difference, and that's exactly why we built Pawp the way we did. So glad the membership has been worth it for you and your pet.
Nice and easy
By Traci R.
Response from Pawp· Jun 23, 2026
Short, sweet, and exactly how it should be.
We were treated with great care!Much more than I expected!Very thorough & caring!!
By Roger
Response from Pawp· Jun 19, 2026
That level of thoroughness is exactly what every pet parent deserves. So glad the visit felt as attentive as it did, and that we could exceed what you were expecting. That genuinely makes our day.
I absolutely love the ease of communication and the wonderful selection of kind and caring professionals.
By Sandy
Response from Pawp· Jun 19, 2026
Knowing help is just a message away, with people who actually listen, makes all the difference. We're glad the team has made that impression on you.
Dr.Mariana offered helpful links, helpful advice, and explained how reach additional services available.
By Ceci S.
Response from Pawp· Jun 19, 2026
Dr. Mariana packed a lot into that conversation! Helpful links, clear advice, and a full walkthrough of what else is available, that's exactly what we aim for. Glad it hit the mark.
It was quick and Natalie was very pleasant and got my Rx for Charlie for his Heartguard taken care of😊
By Carol B.
Response from Pawp· Jun 19, 2026
Charlie's Heartguard is sorted and that's what matters! Natalie will be glad to hear she made the visit easy for you both.
Professional throughout visit. Quick transition to the Vet. The Vet was wonderful, took her time, asked questions about my dog to get a well rounded impression, asked questions for pictures. Discussed all possible situations and what to do immediate relief and plans after that. Very impressed of all online. Definitely recommend.
By Angela W.
Response from Pawp· Jun 19, 2026
Hearing that the visit felt thorough and unhurried is exactly what we hope for every time. The kind of care you described, where your dog's full picture gets considered before any conclusions are drawn, is what sets a good consultation apart. Grateful you took the time to share this, and even more grateful you'd pass along the recommendation.
