Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Great dr, very understanding and we felt comfortable A+
By Lynn J.
Response from Pawp· Jul 14, 2026
That A+ belongs to the whole interaction. Feeling at ease when you're worried about your pet makes all the difference, and we're glad that came through.
Hard to solve situations by pictures and conversations but gave me a chance to try something that might work
By Michael P.
Response from Pawp· Jul 14, 2026
Not every situation translates perfectly through a screen, and we know that. Glad we could at least give you a path forward to try, and we hope it does the trick for your pet.
She was very attentive to the situation and she gave me good information and very understanding
By Annette C.
Response from Pawp· Jul 13, 2026
Attentive, informative, and understanding, that's exactly what a tough moment calls for. Glad the care you received hit the mark, and we hope your pet is doing well.
Really convenient for small issues that may not require an in person visit. I was able to get help for my cat’s rash and she is now getting better.
By Sylvia D.
Response from Pawp· Jul 13, 2026
Hearing that your cat's rash is clearing up is exactly the kind of update that makes this work feel worthwhile. Glad we could help sort things out without the hassle of an in-person trip.
Live chat with real vet is the best part and when you can't get your pet to the vet it's so helpful to have someone to chat with from home.
By Christina L.
Response from Pawp· Jul 13, 2026
Having that real connection when your pet needs attention makes all the difference. We're glad the live chat came through for you when you needed it most.
I cannot express the level of comfort I have been given between vet visits with the veterinarians on this application. I am completely reassured by the knowledgeable licenced DVMs that are available through this application. Thank you all for all that you do! 💯 Recommended by me!
By Miss Chelsea L.
Response from Pawp· Jul 13, 2026
Knowing your pet is in good hands between visits makes all the difference, and it's clear that came through. Our DVMs put real care into every conversation, so hearing this genuinely means something to us. 💯 right back at you!
I had an excellent visit! The professional asked the right questions and was very concerned about my cat. She had me send pictures and check things on my cat that I didn’t think of. This experience really used my mind and I recommend Pawp for everyone!
By Rosalyn T.
Response from Pawp· Jul 10, 2026
What a note to start the day with. Asking about symptoms you hadn't clocked yourself is exactly why we built Pawp around real vet judgment, not just quick answers. Glad your cat's in good hands, and glad you're spreading the word.
Very attentive to questions and concerns
By Jessica W.
Response from Pawp· Jul 10, 2026
Good questions lead to good answers, and it sounds like ours landed. Thank you for the kind words.
