Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Please don’t hesitate to reach out to the vet doctors she was a great help for me dog
By Doris R.
Response from Pawp· Aug 5, 2026
Glad she could help sort things out for your pup! Our medical team is always ready when you need them.
The Vet chat is absolutely awesome. I wish I had the Vet I spoke to in my town. If I could give her more stars than five, I would absolutely do so! This is also a good way to keep track of your pet care, and that is important.
By Teresa J.
Response from Pawp· Aug 5, 2026
The Dr is lucky to have such a kind champion! The detail and care that went into your session clearly came through, and knowing it hit that mark is everything. The pet health tracking feature is an underrated gem, so glad you're putting it to use.
It was ok for the help from the veterinary part but I would not buy any insurance from them
By customer
Response from Pawp· Jul 31, 2026
It's heartening to know the medical team came through when your pet needed them. That part matters most to us. Insurance is a big decision, and hesitation there is fair enough. If something specific left you uneasy about it, write to us at [email protected] and we'll walk you through it.
The people here really care! Thank you. You guys save my life cat with your guidance.
By Bianca H.
Response from Pawp· Jul 31, 2026
Grateful doesn't quite cover it, moments like this are why our team shows up every day. So relieved your cat's okay, and thank you for trusting our medical team to help you through it.
My LVT Ann was absolutely amazing. She kept me calm offered amazing advice and seemed like she genuinely cared about my senior kitty
By Marisa M.
Response from Pawp· Jul 31, 2026
Staying calm for a senior cat's care, offering guidance that actually helped, and making it feel personal, that's a rare combination. We'll make sure she knows this reached us.
The dr was very helpful and was kind and understanding
By Shellie S.
Response from Pawp· Jul 30, 2026
The kindness clearly came through, and that matters just as much as the advice itself. Glad the doctor took good care of you both.
The vet gave good-sense advice and focused on the best care for our dog.
By warren M.
Response from Pawp· Jul 30, 2026
What a relief to hear the vet's advice landed right. Getting practical, dog-first guidance is exactly what we hope every visit brings, glad this one hit the mark.
They where able to set my mind at ease.
By Lisa H.
Response from Pawp· Jul 29, 2026
A racing mind, a little reassurance, exactly what that chat was there for.
