PawpReviews of pawp.com

Great Service! Thanks for the gift!

Reached out to Pawp about my dog who was not feeling well and throwing up a lot. They were very helpful and kind and helped to ease my worries about my pet. They told me what to do and what to look out for. They made me feel confident and we’re super knowledgeable with what was going on with my dog.

I talked to a vet late at night. They were understanding and very helpful! It’s nice to have this access to be able to talk with someone 24/7! Thank you!

The idea of this service is awesome. The delivery in my opinion falls short. I've had a few conversations where I didn't feel like I was getting much insight or answers. I felt I was more a burden to the vet on the other end than someone who they genuinely wanted to chat with, understand, and help. My last interaction with a vet resulted in me asking a question, getting a response, wanting to ask a follow up but having the vet tell me that their shift was over and they had to close the conversation. My instructions were to start another convo if I wanted to chat with another vet. I work in Customer Experience and I felt my conversation could have been "assigned" to a new vet with some level of insight into what was happening. Instead the vet without warning ended the conversation. It was bizarre.

your controversy and bad communication killed my cat on sept 3 2021.And you shorted my payment for emergency to make the experience more sad.I couldnt get a verifcation from PawP for treatment so they put him down................

My concerns were listened to, and I was given clear instructions on when my situation may become an emergency and what to do.

Really easy and quick responses. Veronica was very helpful.

With all of the flea products with questionable reviews lately, I just wanted to vets opinion. She asked for the symptoms and gave me multiple choices that will work and what will get my little guy relief very quickly. Very appreciative! And glad I was able to get some advice late at night when it fit my schedule.