Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Nicole was quick to respond to our concerns and provided excellent advice as well as detail as to what to look for if my dog's symptoms got worse. This is a great service!
By customer
Response from Pawp· Oct 7, 2021
Thank you for the kind words, we're so glad you love Pawp as much as we do! We hope your dog is feeling better. :)
I am still trying to figure out how file a claim ans what’s covered.. I have read what is cover but some parts a very confusing.
By Rick C.
Response from Pawp· Dec 10, 2021
Rick, thank you for the feedback! Please reach out to [email protected] and our team will help walk you through our services!
Haley T answered my questions very well.
By Doug W.
Response from Pawp· Oct 6, 2021
Hi Doug, thank you for the kind words! We're so glad we were able to answer all your questions! :)
Was a very helpful chat about my cats welfare and options
By Joe
Response from Pawp· Oct 6, 2021
Joe, thank you for the kind words! We're so glad we were able to support you and your cat!! :)
My dog got into a bag of almonds and ate the whole thing. Google was giving me conflicting information. We loaded Pawp and started chatting with a vet in a couple of minutes. They gave us exactly the information we needed.
By Tim
Response from Pawp· Oct 6, 2021
Tim, thank you for the kind review! We're so glad our team was able to support you. Sending love to your (hungry) pup!! 😉
Since this is NY first time using this service, I'm very happy with the services that have been provided to me. I have several kittens and I know that it can be costly to care for pets.
By Kathleen M.
Response from Pawp· Oct 6, 2021
Thank you for the kind words! Sending love to all your kittens! ❤️
Quick service. Very knowledgeable & sweet! Appreciated time & guidance!
By customer
Response from Pawp· Oct 6, 2021
Thank you for the kind words! We're so glad you're a part of the Pawp community. ❤️
Great first time using the televet option. I had a bunch of questions that the LVT answered patiently and thoroughly.
By Cosmo's Pet P.
Response from Pawp· Oct 5, 2021
Thank you for the kind words! We're so glad Cosmo's parents are loving Pawp. :)
