Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,735 reviews
PawpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
They were fast and seem to know and cared about my concerns
By Debbie M G.
Response from Pawp· Sep 23, 2026
Quick, knowledgeable, and genuinely attentive. That's exactly what you deserve when you're worried about your pet. Really glad this felt like the right kind of support.
My cat had a horrible eye discharge and was making skin raw from runny eyes. Saw vet and she provided expert advice and treatment. Such an easy and quick process and didn’t have to leave my home. Ordered his treatment online at sites given and just waiting on delivery. My baby will be back to normal soon. Also scheduled a follow up.
By Debbie L.
Response from Pawp· Sep 23, 2026
Runny eyes and raw skin are no fun, and it sounds like your baby is in great hands now. So glad the visit was smooth and that treatment is on the way!
I waited minimum time for someone to get on there and chat with me they were very thorough very attentive to my pets needs had me send in pictures and went over everything with me thoroughly and I'm very appreciative of the service
By Christopher B.
Response from Pawp· Sep 23, 2026
Relief is exactly what we're here for. Knowing the quick turnaround made a difference for you and your pet means everything to the team.
Fast response and gave me a lot of relief.
By Cinthia G.
Response from Pawp· Sep 23, 2026
Relief is exactly what we're here for. Knowing the quick turnaround made a difference for you and your pet means everything to the team.
It was fast to be able to speak with their vet team! She offered amazing suggestions and im hopeful they will help our pup.
By Danielle R.
Response from Pawp· Sep 23, 2026
We sure know those suggestions do the trick! Getting connected quickly when your pup needs attention matters, and we're glad the whole thing felt smooth from start to finish.
Very kind and knowledgeable
By Jadelynn L.
Response from Pawp· Sep 23, 2026
Kindness and knowledge together. That's the combo that makes all the difference. We're happy you enjoyed the process!
This was my first attempt at trying the pop virtual chat with a doctor about my cat and it was amazing. The doctor took the time to evaluate the information I gave her provided very helpful and information. Clarify next steps and was really nice in the process. I’m amazed by this and that would recommend Pawp to anyone. I’m looking forward to using more of the member benefits.
By Nikki
Response from Pawp· Sep 23, 2026
First time using Pawp and already sold. That's the best outcome we could hope for! Glad the doctor could walk you through everything clearly and keep it friendly along the way. Your cat is lucky to have such a proactive pet parent.
Easy to get in touch with vet and help with our problem and suggest solutions. The vet was caring and answered all my questions.
By Nitin G.
Response from Pawp· Sep 23, 2026
Caring, thorough, and actually helpful. That's what we aim for every time, and it sounds like that's exactly what you got. Glad your questions didn't go unanswered.
