Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
MicroGenDXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
406 approved reviews, newest moderated first
My experience is not over yet. My experience will be over if and when I am symptom and pathogen free. I applaud Micro for being able to spot pathogens unlike my local hospital and even the Mayo Clinic. I hope my experience serves as a wake up call for Urologists.
By Mark
Great customer service
By Randi E.
There aren't enough stars available to rate these guys. Great service
By Charles J.
Such an emotional and satisfying relief to have a reliable way of testing. Years of being told the pain is in my head or nonexistent is finally over when this testing method clearly showed there was an issue. With tears in my eyes I thank you for being there for us. Also the staff is caring, supportive and clearly there to help us through this journey. Thank you so much
By Cindy
With MicrogenDX and the testing they do, may have saved my life! I had an infection and Kaiser Permanente would not change my antibiotic and the infection kept getting worse. Then i got the report back from MicrogenDX and of course the one antibiotic that was resistant was the one kp was giving me.thank you thank you thank you
By Panko C.
If someone from MicroGen could contact me, I’d love to be an influencer for the service and/or help with marketing through the agency I own. This MicroGen test was the best thing I’ve ever done and has saved me from multiple surgeries. 15 years of recurrent ‘yeast,’ infections, ‘cystitis,’ skin issues, a new endometriosis diagnosis & fertility problems. I’ve been to every dr under the sun for help and no one could ever figure me out. I heard ‘Mayo clinic,’ and, ‘I’m sorry healthcare has failed you,’ for 15 years straight. Turns out, all I needed was a ureaplasma test to uncover the cure to all of the above. I was about to undergo a 3 surgeon survey & thanks to microgen, a 7 day treatment for doxy resistant ureaplasma I no longer need surgery. I am so grateful. Years of skin issues, this treatment cleared my skin in 5 days. I recognize myself in the mirror again for the first time in a long time. I am so incredibly grateful for MicroGen. If you’re on the fence, do it! I went against the grain & ordered against providers advice after Chat GPT evaluated my medical records & recommended MicroGen. Advocate for your health!
By Camille
I haven’t sent in a sample yet as I do not currently have an infection.
By Holly
The delivery of my package was exceptionally fast! I chose the option for free shipping which I believe was over 5 days and it came in two. The return instructions were easy to follow. And the results came back as informed!
By El
