Justin was amazing
Justin was amazing! He was able to resolve my issue in a timely manner. He was both courteous and professional. Thanks to him, I would not hesitate to use the services of your company in the future.
By Kathaleen H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
282 approved reviews, newest moderated first
Justin was amazing! He was able to resolve my issue in a timely manner. He was both courteous and professional. Thanks to him, I would not hesitate to use the services of your company in the future.
By Kathaleen H.
Shamel has wonderful customer service skills. I appreciate his efforts.
By Amy
Eder was very helpful, he stayed online with me while i was helping out our first client, as i didn't know the process. I am very happy with Patient Fi, it is very user friendly.
By Gaelle
Great help! I had an issue. Contacted them on Thursday evening. I was told not to worry and enjoy my weekend and everything would be taken care of. How often do you hear that? My issue was resolved the following week! Thank you!!?
By Juli F.
Justin was professional, kind, and very helpful
By Miranda
Great response time and clear instruction
By Corina G.
Fast and easy
By Alicia
It was a great experience and customer service answered all of my questions.
By Paula