Excellent Service
The Representative was excellent and very friendly. Great customer service attitude.
By CRW
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want.With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
PatientFi (patientfi.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
282 approved reviews, newest moderated first
The Representative was excellent and very friendly. Great customer service attitude.
By CRW
Great customer service!
By Shun
My experience was great because of the impeccable Patientfi Member Support Staff. Not only do they here us but they also reply and address our issue in a timely and professional manner. As a result, Patientfi is doing well by providing excellent customer service, i
By Cora F.
Justin was super patient and helpful in addressing the billing questions I had!
By MM
Justin was so patient and helpful. Gave me great info on my account. I would rate my phone call with Justin as a five star! Thank you Lorraine Edwards
By Juliette H.
good response time and effort
By Joseph
Justin was great help.
By No
Stephanie has excellent customer service and was very clear explaining the program very professional.
By customer