Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Came on time and in great shape. I was informed of delivery.
By Deb G.
Response from Pastry Depot· Oct 31, 2022
Thank you for the review, Deb! We appreciate your business and are so glad to hear you are happy with your Pastry Depot shopping experience.
Excellent communication and on time shipping
By Karen J.
Response from Pastry Depot· Oct 21, 2022
Hi Karen - Thank you for your review! We are so glad to hear you are a happy Pastry Depot customer. We hope to help you with your pastry needs in the future!
I love the fact that you have what I need and it gets delivered quickly, my only complaint is the shipping costs.
By Leslie L.
Response from Pastry Depot· Oct 19, 2022
Thank you for the review, Leslie! We are glad to hear we were able to help you with your pastry needs. We agree shipping costs can be quite steep. Though we cannot control carrier rates, you are always welcome to reach out to us prior to checking out to get a custom shipping quote and ensure the system is not overcharging for shipping. We hope to help you again soon!
Very happy with Pastry depot, ordering is easy and when I mistakenly left off some chocolate that I wanted, they responded immediately to my email with both an email and a phone call and included it with my order. Thank you Pastry Depot!
By Linda S.
Response from Pastry Depot· Oct 21, 2022
Thank you for the review, Linda! We love hearing you had a great shopping experience and hope to help you again soon.
My order arrived quickly and the chocolate was intact! I'll definitely order again!
By Karen A.
Response from Pastry Depot· Oct 21, 2022
Thank you so much, Karen! We take extra care in packaging our customers' orders and are so glad to hear we've made you a happy customer!
Well packed and fast shipping! Highly recommended.
By Daniele P.
Response from Pastry Depot· Oct 17, 2022
Thank you, Danielle! We appreciate the review and are so happy to hear you are happy with your Pastry Depot shopping experience. We look forward to helping you with your future pastry needs.
Great product and packed very well for shipping!
By Laura P.
Response from Pastry Depot· Oct 17, 2022
Hi Laura - Thank you for the review! Our team takes extra care in packaging our customers' orders and we are so glad to hear you are happy with your purchase. We hope to help you again in the future.
I've been purchasing chocolates and other produtcs from Pastry Depot for over a year for my small business, and I've been enjoying the experience so far. The prices are always very good and my products always arrive in time and are very well packaged. Whenever I need help or have any questions I am always given answers in time. I really love shopping from Pastry Depot.
By Tatiane T.
Response from Pastry Depot· Oct 12, 2022
Thank you for the wonderful review, Tatiane! Our team works hard to provide the best service possible for our customers and ensure their orders are prepared with extra care. We love hearing you have enjoyed your Pastry Depot experience and look forward to helping you in the future.
