Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Product was undamaged and on time.
By Murray S.
Response from Pastry Depot· Dec 12, 2022
Thank you for the review, Murray. We are glad to hear you are happy with your order. Please let us know if we can do anything to improve your Pastry Depot experience!
Great chocolate at great prices. Fast shipping too. Wish shipping wasn't that expensive.
By Olga M.
Response from Pastry Depot· Dec 6, 2022
Thank you for the review, Olga! We are so glad to hear you are happy with your Pastry Depot products and shopping experience. We agree shipping costs can be quite steep. Though we cannot control carrier rates, you are always welcome to reach out to us prior to checking out to get a custom shipping quote and ensure the system is not overcharging for shipping. We hope to help you again soon!
I love ordering from Pastry Depot! They have a hard-to-find dark chocolate that I love… Their web site is easy to navigate, they tell you how many bags they have available, and warn you about shipping during warmer weather. Then they keep you informed about the progress of your shipment every step of the way. What’s not to love about this amazing shop and their customer-centric service? Thanks, PD, from another ecstatic repeat client!
By Candace F.
Response from Pastry Depot· Dec 2, 2022
Hi Candace. Thank you so much for the kind review! We are so glad to hear you are happy with your Pastry Depot experiences. We hope to be able to continue to help you with your pastry needs in the future!
You had just what I was looking for. Quick delivery. Everything was great (shipping was a little expensive but at least you have what I need. Thanks.
By chouxchef
Response from Pastry Depot· Nov 18, 2022
Thank you for the review! We are so glad to hear you are happy with your Pastry Depot shopping experience. In the future, you are always welcome to reach out to us prior to checking out to get a custom shipping quote and ensure the system is not overcharging for shipping. We hope to help you again soon!
Hard to do an order online but a lovely lady helped me get what I needed. I absolutely prefer talking to a real person!
By PATRICIA P.
Response from Pastry Depot· Nov 16, 2022
Thank you for the kind review, Patricia! We are so glad we were able to help you. Please let us know if we can assist you with your pastry needs in the future!
They are really quick to process and send your request. Everything arrived very well packed! The only reason not to give 5 stars is the fact that shipping is so expensive.
By Alexandre F.
Response from Pastry Depot· Nov 16, 2022
Thank you for your review! We are glad to hear you are happy with your Pastry Depot shopping experience! We agree shipping costs can be quite steep. Though we cannot control carrier rates, you are always welcome to reach out to us prior to checking out to get a custom shipping quote and ensure the system is not overcharging for shipping. We hope to serve you again soon!
I received the product quickly and for reasonable shipping. Thanks
By Donald S.
Response from Pastry Depot· Nov 14, 2022
Thank you for the review, Donald! We appreciate your business and are happy to hear you're a satisfied customer.
Great service and product!
By Pam
Response from Pastry Depot· Nov 14, 2022
Hi, Pam - Thank you so much for your review! We are so glad to hear you are happy with your Pastry Depot experience.
