Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
The white chocolate truffle shells are well protected; not a single one was damaged upon arrival. They store well, with protective plastic trays. I enjoy filling them with pistachio ganache, dipping them in dark chocolate, then rolling them in crushed pistachios--yum!
By Chocolatier H.
Response from Pastry Depot· Feb 20, 2025
Thank you so much for the review, Rebecca. We also love the Dobla truffle shells and are so glad to hear you do as well!
great on delivering the chocolates on a short notice.
By Michelle A.
Response from Pastry Depot· Feb 11, 2025
Hello Michelle, thank you for your kind review! We are so happy that your product arrived quickly. We look forward to assisting you with all future orders and hope you have a wonderful week!
Quick delivery Well packaged....I've received shells from other suppliers where up to 30% have been broken.
By Michella
Response from Pastry Depot· Feb 11, 2025
Hi Michella - Thank you so much for the review! We take extra care when packaging our customers' orders and are so glad to hear your order arrived in great condition. We look forward to helping you with your future pastry needs!
Email chat was very helpful, they answered faster than I can imagine it. They tried to help me in the best way to buy more packages for best prices.
By Jackeline Lee T.
Response from Pastry Depot· Feb 11, 2025
Thank you so much for the review, Jackeline! We are always happy to hear from you and look forward to helping you again soon.
Great Job, super responsable!
By Helres S.
Response from Pastry Depot· Feb 6, 2025
Hello Helres, thank you for taking the time to leave us a review! We are so pleased that you are happy with your experiences at the Pastry Depot and look forward to assisting you in the future. Have a lovely day!
Pastry Depot is one of a few vendors I rely on purchasing products I need and unable to find on Amazon (at least for competitive prices). They had been by far the cheapest for what I was looking for. That aside, in the past I had spoken with their customer service support and they're great to deal with. Highly recommend.
By Denise
Response from Pastry Depot· Feb 4, 2025
Hello Denise, thank you for your review! We always try to go above and beyond for our customers and we are so pleased to hear that you are happy with your experiences at the Pastry Depot! We look forward to assisting you in the future.
They responded to my general questions about trace elements in chocolate and as usually shipped by order promptly.
By JA B.
Response from Pastry Depot· Feb 3, 2025
Hi James - Thank you so much for the review! We love chatting with our customers and hope to help you with your future pastry needs.
The best chocolate! Working very well to make cream, ganache. Taste amazing. Delivered on time :) highly recommend
By Elena
Response from Pastry Depot· Feb 3, 2025
Hello Elena, thank you for taking the time to leave us such wonderful review! We are so happy that you were pleased with your purchase and we look forward to assisting you with all future orders. Have a wonderful week!
