Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Pastry DepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Pastry Depot opened its doors in 2017, providing pastry supplies and products to enthusiasts and industry professionals alike. Chef Frances Coffey established The Pastry Depot to fulfill the need in the Atlanta area for access to high-quality pastry products, without the requirement of a membership or account with a large distributor. The Pastry Depot offers a public brick & mortar retail store, online shop with shipping across the USA, and wholesale accounts for local Metro Atlanta businesses.As a family and female-owned company, The Pastry Depot takes pride in providing its customers with the best service and products. Combining expertise of chefs on-staff with the shopping experience of a boutique shop, the goal of The Pastry Depot is to inspire those passionate about pastry by showcasing the professional-grade products available on the market.
Pastry Depot (pastrydepot.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Great experience….items were shipped the next day!!!
By PHYLL
Response from Pastry Depot· Nov 3, 2025
Hello Phyll - Thank you for the review! We aim to provide the best service to our customers and are so happy to hear you had a positive experience.
Quality and price
By Barbara G.
Response from Pastry Depot· Nov 3, 2025
Thank you for the review, Barbara! It is our goal to provide our customers with the best products at competitive prices. We and glad to hear you are satisfied with your Pastry Depot shopping experience.
Ordering was simple and order was delivered the very next day and packaged very neatly without any breakage.
By Reshma P.
Response from Pastry Depot· Oct 30, 2025
Hello Reshma - We appreciate the review and are so glad to hear your products arrived safe and sound. Please reach out if we can help you with your future pastry needs.
I’m so grateful to have found a distributor of couverture chocolate as it is extremely difficult to find. They ship promptly & put in the extra effort to make sure your package arrives in good condition. I bake for the farmer’s market & I can definitely tell the difference in the callebaut chocolate vs what I can buy at a grocery store. The higher fat cocoa powder is very noticeable in applications like sprinkling on top of tiramisu. The lower fat Hershey’s I can get at my grocery store is dry & tacky where the Cacao Barry Nature is creamy & smooth. Making chocolate icing or brownies with melted couverture chocolate has a much richer flavor as well. Thank you Pastry Depot for providing a source for these exceptional products!
By Aimee M.
Response from Pastry Depot· Oct 29, 2025
Thank you so much for the thoughtful review! The Pastry Depot was created with the goal of providing everyone access to professional-quality pastry products and it's so great to see that in action. We look forward to helping you find your next favorite product!
Always a good price and great customer service.
By Jon
Response from Pastry Depot· Oct 29, 2025
We appreciate the review, Jon! We aim to provide excellent service and to keep high-quality products accessible. Please reach out if we can help you with your future pastry needs.
Quick delivery and great product!
By Teresa W.
Response from Pastry Depot· Oct 29, 2025
Hi Teresa - Thank you for your review! We are so glad to hear you are happy with your Pastry Depot experience. We look forward to helping you in the future.
The service was great, they called letting me know that UPS does not ship over weekend. Great product and service!!
By Jeffry O.
Response from Pastry Depot· Oct 24, 2025
Thank you for the review, Jeffry! We love helping our customers and are so happy to know you are satisfied with your Pastry Depot experience.
Fast shipping and great products
By Kay and S.
Response from Pastry Depot· Oct 23, 2025
Thank you for the kind review! We are so glad to hear you are happy with your order and shopping experience. Please reach out if we can help you with your future pastry needs!
