Don't Buy here
Terrible customer service.
By Tammy W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
304 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more.We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most.Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service.At PartsFe, keeping commercial kitchens running efficiently is our priority.
PartsFE (partsfe.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
304 approved reviews, newest moderated first
Terrible customer service.
By Tammy W.
fit and works perfect
By Denise E.
Response from PartsFE· Apr 25, 2022
Thanks, Happy to serve you.
Easy ordering and finding the parts. Fast delivery.
By GG
Response from PartsFE· Apr 25, 2022
Thank you and we look forward for more orders!
Smooth transaction
By Gvp
Response from PartsFE· Apr 25, 2022
Thank you!
Never got my package
By Jimmy V.
Sent the wrong item and the customer service via phone was not helpful at all. Waiting on a responds via email...
By Marisol
parts were on time, correct and inexpensive
By bill
Response from PartsFE· Jan 19, 2022
Thank you!
fast turn around on the order and pleasant to work with!
By Gordon
Response from PartsFE· Jan 19, 2022
Wonderful to see your words.