Customer service is outstanding
Customer service is outstanding. Every call I have made is excellent. Efficient, courteous and knowledgeable !
By Penny S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
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Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,060 approved reviews, newest moderated first
Customer service is outstanding. Every call I have made is excellent. Efficient, courteous and knowledgeable !
By Penny S.
With the amount fluid I produce. It soak the pad in seconds and all over my clothes.
By Giselle H.
Response from Parentgiving· Dec 8, 2023
The sample booster pad you purchased is for use within another incontinence product to provide additional absorption. They are not for stand-alone use.
The price is all right. The staff is pleasant and professional. They always make I’m entitled to a sale price. Will suggest a different product that has come in but I might like to try. Then they will give me a sample package. Of course you cannot beat your door.
By Elizabeth L.
Tried a sample pack of incontinence underwear and I like very much, hoping I can afford to purchase in future.
By Linda S.
The best product for my mom!! She had tried everything and wouldn’t leave the house because of embarrassing leaks! Now she is good and ready to go! Thank you
By joan R.
Your many product lines. The customer service professionals. Your policies. In a word PERFECTION! Thank you
By C S.
Fast shipping and quality products.
By Darin B.
You have a great business and your quick response to my order is very much appreciated.
By Christine D.