Attentive and fast support
Attentive and fast support, helped to solve my problem in just two minutes
By Slence
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.
CWILL Order Tracking (parcelpanel.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
84 approved reviews, newest moderated first
Attentive and fast support, helped to solve my problem in just two minutes
By Slence
helpful tool for tracking orders and shipment - customer service reps are so kind, quick, and helpful.
By TIF J.
It was ingenious helped me a lot thank you
By متجر T.
Hi! 1. The setup was super easy and clear. 2. customer service is more than great. 3. The app looks like exactly what I needed in order to give my customer the data they need. what more should I ask for? 😀
By ניר א.
Great support, nice work hope you a great success
By Aziz J.
Great! Thank you for assistance.
By BFB D.
Cette application est la meilleure!
By POLYGLAMNAILS
Excellent app and great customer service. Super fast response, Ming was very nice and the app is exactly what I needed. I will surely consider upgrading in the future. 100% happy.
By Carolina