excellent plugin
excellent plugin, best one for parcel and delivery, it's the only one we use and never needed other features, great work!
By ikitt S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.
CWILL Order Tracking (parcelpanel.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
84 approved reviews, newest moderated first
excellent plugin, best one for parcel and delivery, it's the only one we use and never needed other features, great work!
By ikitt S.
Excellent service, works well and has a lot of adaptability.
By Kenny V (.
Great customer service
By Print I.
Excellent and flawless product and super quick support from the team always... Contacted the team a couple of times and always received instant support. Can't fault the team and product. Keep it up!
By Wish
When I discovered and installed the first time, as usual I was a little worried about taking the risk of destabilizing and weighing down my shops, in addition to the usual risk of incompatibility. I was amazed at such easy adjustment and such efficient chat support. I had a few questions despite the ease of installation and they answered me immediately and very kindly, in addition to activating my license for free! I highly recommend this extension and this team!
By Telematics11
The plugin meets all my needs and easy to configure. Super fast support!
By Giulio I.
The plugin is beautiful and it's so smooth. Design is flawless. I'm in love of this plugin already and upgraded my plan within few days of using it. The team is super friendly and cooperative. Highly recommended. Must have plugin on your ecommerce store.
By Nabeel A.
wonderful shipment tracking plugin. I have been using this plugin for over a year now. The support team still answers our queries accurately.
By Ganesh