Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
285 reviews
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Paradise Fibers was established to help fiber artists get premium fiber arts supplies and spinning wheels in 1996. We are a family owned and operated fiber shop now located in a 27,000 square foot store in Spokane, Washington. We ship from the same store you shop in. You'll find we have fair prices, awesome rewards for regular shoppers and knowledgeable staff. Being one of the largest yarn shops in the world has made us a tourist destination for yarn-a-holics and fiber addicts all over the world. We have dozens of Spinning Wheels on Display with over 600 different Wool Rovings to choose from! We are open 7 days a week and ship within 24hrs.
Paradise Fibers (paradisefibers.com) has 285 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
285 approved reviews, newest moderated first
This company has supplied me with lovely roving, wonderful tools, and all in a timely manner. Their customer service is top notch and in over 2 years I have not had one questionable experience with them. It's a great company.
By Mare F.
I've been delighted with my three shopping experiences at Paradise Fibers. I live at the opposite corner of the country in Florida with not many fiber store options, so for a good selection I have to shop online. The customer service at PF is great! Love the points program and the huge selection of inventory.
By Mary F.
Response from Paradise Fibers· Aug 5, 2014
Dear Mary, Thanks for sharing! I can not imagine living in the heat like you. I feel downright spoiled with the cold weather that lets me wear all of my woolen goodies! I am thrilled that you found us with all of are awesome fibers! Caring about the fibers comes from our foundation rooted in our local and personal sheep farms. We all put a lot of though and work into all the different aspects of the shop so we love to hear the good, (and always need to hear the bad). Thanks again for taking time out your day to give us a review. Have a lovely day and good luck with your next project! Sincerely, Morgan G.
Thanks for getting me my Power Scour just in time for me to wash my fleeces on a sunny day. The bargain shipping rate was also great, thanks!
By Gabriela M.
I was excited about the buy-one-get-one deal on Rowan yarn - add to that free shipping and it was a deal I couldn't pass up. I received quick confirmation of my order and it's shipment and my yarn arrived much faster than I anticipated. Great customer service, great website for shopping, great deals. Thank you!
By Andrea D.
I have always had a good experience with PF. Friendly service, good folks.
By DANNETTE
I really love to do business with Paradise Fibers they always are willing to work with me when I have a problem .. Which if not very often! The merchandise is good as well are the prices. I also like the Sales and the opportunity to get Free Shipping or some sort of discount.. I look forward to getting the emails regularly. I get all of my Spinning products from Paradise Fibers and I tell my friends as well
By Kathleen L.
Response from Paradise Fibers· Aug 6, 2014
Dear Kathleen, Thanks for sharing! We love your input on the emails, there is a fine line between too few or many! We all put a lot of though and work into all the different aspects of the shop so we love to hear the good, (and always need to hear the bad). Thanks again for taking time out your day to give us a review. Have a lovely day and good luck with your next project! Sincerely, Morgan G.
This was my first trine ordering something with Paradise Fibers and I am extremely pleased with the service and item I received. Thank you and I will definitely order again from Paradise Fibers.
By Angela R.
Very pleased with my first order from this company. Ordering is efficient and shipping is remarkably speedy. Product packaging is very good. I will be ordering again soon.
By Sheri S.
