Excellent service
Excellent service
By Customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
86 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We long for simpler times when we had an active part in bringing food to the table to share with family and friends. Pantry Paratus equips people for kitchen self-sufficiency with the right tools for pantry preparedness. We also feature a blog full of food science and how-to articles to help you achieve your goals for healthy living.
Pantry Paratus (pantryparatus.com) has 86 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
86 approved reviews, newest moderated first
Excellent service
By Customer
I am happy with my purchase. Appreciate your refunding some of the shipping charts because you shipped my roo apron for less than the initial charge. June
By June M.
Wonderful quality product delivered quickly!!! Well done!!!
By Easy G.
Garden harvest apron....genius! Love it
By Jenna
One of kind... personal service and great products. They stand behind their word.
By Kay
Absolutely love this company! This is my 3rd purchase from them and will definitely be checking back as things need to be replaced and repurchased! They have excellent customer service and your order ships out fast! They also have great prices!
By Candice
They did a great job with communication however my order took close to 3 weeks. Shipping was part of the problem but for the supply of what was ordered took entirely to long.
By Customer
Response from Pantry Paratus· Mar 31, 2017
Thanks for the positive note about our communication, but you are perfectly right--that order did take way too long! It took us nearly a week to get a straight answer from USPS that your order was actually lost. We learned, for next time, to not waste so much time in the process. We apologize for your dissatisfaction, and are grateful for your honest review.
I'm first time customer. Ordered a case of Red Feather butter. A few of the cans appeared to had leaked in shipping from distributor,( not Pantry Paratus). Called Pantry Paratus and spoke to Chaya personally. Had replacement three days later.
By Ralph