Nice people
Nice people, good service, and a great product.
By Justin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
493 approved reviews, newest moderated first
Nice people, good service, and a great product.
By Justin
The best quality, service & style for genuine Panama hats anywhere!!
By Dato' Kenneth K.
Ordered a hat from them last year. It was shipped when promised and came quickly. The hat has withstood all the abuse I have heaped on it, hiking, at the beach and at sporting events. A little TLC brings it back to almost new but nicely worn. When I need another one this is where I will shop
By Robert R.
Wonderful communication, great packaging on arrival, and of course, BEAUTIFUL product!! Very happy with my hat purchase from Panama Hats Direct!!!!!
By Lauren
Top quality hat, well worth what I paid for it, I live at the Jersey shore and wear it all the time!
By John P.
I had hoped for thicker straw, but mine IS lightweight. Perhaps my notion was a wrong one. Nevertheless, It receives compliments everywhere I go. All the time. George
By George
I bought a Montecristi Panama Hat from Panama Hats Direct and that was about three years ago. It is s great hat and is still going strong. Good service and dxcellent quality.
By Patrick H.
I bought a fini fino havana 5-6 yrs ago. It is wonderful. I have been stopped on the street in numeroius occasions in the US, europe and south America.
By Eduardo