Had my hat for quite a few years now …
Had my hat for quite a few years now and still love it.
By Ryan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
493 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
493 approved reviews, newest moderated first
Had my hat for quite a few years now and still love it.
By Ryan
Great choice and quality, fast delivery, excellent contact. I strongly recommend Panama Hats Direct! Piotr
By Piotr
Very helpful and reliable - I'm very happy with all my purchases.. highly recommended !
By Mr David G.
Top quality hat that I will wear for years.
By Neil
I bought a hat (made to my exact head size) from Panama Hats Direct (PHD) several years ago - perfect fit. So good I use it every year when the sun comes out. When I am ready for another style of hat PHD will be first and probably only port of call.
By Mark
This is a very good shop indeed. They are fast and reliable and their hats are of outstanding quality.
By Holger Z.
Great hats, great service.
By Jean
Excellent products, very good communication and service including shipping to Europe
By Frank P.