I never got my package at all
I never got my package at all. Please refund me this is ridiculous
By Misha F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
656 reviews
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🌎 Paint By Numbers Leading Brand
Paint with Number (paintwithnumber.com) has 656 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
656 approved reviews, newest moderated first
I never got my package at all. Please refund me this is ridiculous
By Misha F.
The worst customer service experience in my life having to deal with the return policy. I will never purchase from Paint with Number again.
By Rose
My picture took 3 weeks to get here. When it arrived (I think from Hong Kong) it was not in a shipping tube and the picture was wrapped in some cardboard and it was crushed. Took quite a few days to get it to flatten out. I must not be a good painter because so far it is not looking too good. (I bought the 48 color option for $55). I can’t blame the company for my lack of skills but a small sheet of paper with some painting tips would be nice! Just not all that impressed.
By Kelley Van der W.
Product hasn't arrived.
By James
I ordered my paint by number weeks ago and still haven’t received it! On the website it says it ships within 24hrs and that is a lie! It took over a week to ship! Now it’s somewhere in America but the tracking number provided does not work…. At this point I’m thinking it’s a scam!
By Heather P.
Product is as described. Website says fast delivery, which is true once they process it. It took a week for company to process order. So instead of what one would assume when they advertise 7-14 days, it's more like 21. I am Not an artist, so I can not comment on quality of paint and extra brushes I ordered.
By Rude B.
Poor customer service. Slow delivery. No updates. Order had wrong colors. Poor quality products. 0/10
By JL
Still haven’t received my order, it’s been weeks.
By Katarina M.