Great customer service!
Philip was very knowledgeable and helpful with our needs. Great products!
By Nick
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Philip was very knowledgeable and helpful with our needs. Great products!
By Nick
Lack of Dealers makes it a little hard to work with them but the Pack Mule is a great product and worth a little extra effort to buy.
By Michael
Great Stock chaser and made really well. Also thanks for the great service. Thanks Philip!!!
By Don
The whole process of renting a Pack Mule went very smoothly.
By Tommy H.
With our first customer with Pack Mule we had a shaky start with all three units having problems, the good news is that with parts and engineering working together the issues are now resolved.
By Jerry W.
Very supportive of getting the right fit for their product with our application. Could not asks for anything better than what they provided.
By Paul M.
Excellent product and field demonstration..
By Barry
Great Product and quick response
By Jim C.