Parts personnel was very helpful
Parts personnel was very helpful
By Doug B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Parts personnel was very helpful
By Doug B.
Helpful service and quality product.
By Lucas
PARTS WERE LOOKED UP THE DAY I REQUESTED. ORDERED THE PARTS AND RECEIVED IT THE NEXT DAY AND MECHANIC WAS BACK THERE THE NEXT DAY TO FIX THE TRUCK.
By Matthew D.
Great equipment!
By Bill V.
Always a pleasure to work with!
By Dan
no problems one of our better venders
By Dave B.
Was easy to order. Delivery was later then was promised on the phone when we were told they went into production but we were not in a hurry to receive the units. They look great, they so far seem to be functioning as promised.
By MW
great prices for regular items but custom orders seemed a little high.
By Terex M.